Return Policy Page

Browse.

Buy.

No worries.

Whether you buy big or small items, new or second-hand, ShoppingToday.com provides you with various ways to ensure that you get the goods you want.

ShoppingToday.com money-back guarantee

You can choose "refund after receiving the goods" or "refund if the description does not match", and the choice is simple.

This is automatic and covers the eligible purchase price and original freight *

* In order to be protected by ShoppingToday.com's money-back guarantee, you must use a specific payment method and meet all eligibility requirements and deadlines. Category/commodity exclusion. For detailed terms and conditions, please read our ShoppingToday.com money-back guarantee policy.

Learn more

Do I need to return it?

It's very easy to return goods in ShoppingToday.com.

No matter what you are looking for, millions of goods can be returned in ShoppingToday.com. Before buying goods, please check the seller's return policy, and then follow the following simple steps to return goods.

Start returning goods

Select the goods you want to return in my shopping history.

Send back goods

If the seller asks, send the goods back as soon as possible by their favorite return method.

Receive a refund

If the seller doesn't get a refund, let ShoppingToday.com step in and help you.

Learn more

Purchase auto parts and accessories, vehicles or commercial equipment.

On ShoppingToday.com?

Your purchase may be protected.

For parts and accessories:

The purchased qualified parts and accessories are guaranteed by ShoppingToday.com. These products are guaranteed to be suitable for your vehicle, otherwise you will get a refund plus free return freight.

Learn more Learn more about ShoppingToday.com Guaranteed Adaptation.

For vehicles:

Our Vehicle Purchase Protection (VPP) covers up to $100,000 for undelivered vehicles, missing vehicle certificates or major undisclosed defects. You will automatically join the program at no extra cost.

Learn more Learn more about vehicle purchase protection

For commercial equipment:

Our Commercial Equipment Purchase Protection (BEPP) protects eligible capital equipment purchases up to $100,000, covering undelivered and undisclosed defects.

Learn more Learn more about the purchase protection of commercial equipment in ShoppingToday.com.

ShoppingToday.com

customer service

Is there a problem? Need to solve the problem? We are here to serve you!

Customer service is available seven days a week.